Terms of service

🌿 UNDER THE KŌWHAI TREE – TERMS OF SERVICE

By purchasing from Under The Kōwhai Tree, you agree to the following terms.

🌼 Products

 

All items are handcrafted and may have slight variations in colour, texture, and size.

These variations are part of the uniqueness of each piece.

💳 Payments

 

All payments must be completed at checkout before orders are processed.

🌿 Custom Orders

 

Custom pieces are made to your specifications and are non-refundable.

Please ensure all details are correct before confirming your order.

📦 Shipping

 

By placing an order, you agree to our shipping policy.

We are not responsible for courier delays or issues once your item has been dispatched.

⚠️ Product Care

 

Customers are responsible for the care of their Hei Tiki.

We are not liable for damage caused after delivery.

🌿 Intellectual Property

 

All designs, images, and branding are the property of Under The Kōwhai Tree and may not be copied or used without permission.

Ngā mihi, UTKT 🌿